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Essentials of Stakeholder Management training


Program Place: Dubai

Program Date: 11.11.2024

Price: $4900

Course Details


Introduction

Stakeholder management is the process by which you organise, monitor and improve your relationships with your stakeholders. It involves systematically identifying stakeholder; analysing their needs and expectations; and planning and implementing various tasks to engage with them. A good stakeholder management process will be the means through which you are able to coordinate your interactions and assess the status and quality of your relationship with various stakeholders.

 

Influencing and persuading all of the internal and external stakeholders – vendors, outsourcing providers, customers, and colleagues – in any process are essential elements of managing continuous improvement.

 

By attending this Essentials of Stakeholder Management training course you will develop the skills and capability to influence and manage stakeholders and through a range of tools and techniques effectively increase their readiness to change and overcome resistance..

Objectives

At the end of this stakeholder management training course, your participants will be able to:
 

    Understand what good stakeholder management looks like

    Identify their style of stakeholder management along with the needs of their customer.

    Recognise ways of securing stakeholder agreement.

    Distinguish the 6 different persuasion styles.

    State various methods to build an on-going relationship

    Better understand your own preferences, behaviours and working styles

    Develop a technique to gauge the preferences, behaviours and working styles of others

    Learn how to use that knowledge and understanding to build effective working relationships

    Consider your existing stakeholder relationships and what steps you might take to improve those.

Who Should Attend ?

Essentials of Stakeholder Management training  course is ideal for :
 

    Anyone who is responsible for engaging in and managing, stakeholder relationships in a business change environment.

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Course Outline


days course


Stakeholder mapping
 

    Analysis models and tools

    Who to influence?

    Creating your own stakeholder mapping model
What makes them tick?
 

    Considerations from stakeholder mapping

    Use of position, knowledge or personal power.
Personality preferences
 

    Identify your own preferences

    How are different types influenced?

    How to influence others.
Influencing strategies
 

    Road map to successful influencing

    Different types of influencing strategies

    Push and pull type behaviours

    Tools, skills and behaviours of effective influencing.
Effective communication
 

    Communication preferences

    Managing conversations with stakeholders

    Selecting communication methodologies to get your messages across.